14 Job openings found

Key Responsibilities: Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner. Assist customers with product/service information, order placement, and after-sales support. Process orders, returns, and exchanges accurately using company systems. Identify customer needs and recommend appropriate products or services. Handle complaints and resolve customer issues efficiently, escalating ...

Job Description  Job Role: 1. Call Volume: A goal of making 150 to 200 outbound connected calls per day. This would ensure a high level of outreach and customer engagement. 2. Call Duration: A target of 300 minutes (5 hours) of total talk time per day to meet the desired sales and service ...

JobSummaryWe are seeking a dynamic and results-driven Digital Sales Specialist to drive revenuegrowthbyidentifyingandpursuing new businessopportunitiesthroughoutbound salesefforts.The successful candidate will be responsible for building relationships with potential customers, understanding their needs and presenting our products/ services to meet those needs.KeyResponsibilitiesProspectingandleadGeneration:o Identifypotentialcustomersandqualifyandtarget markets through research, networking, and cold calling.o GeneratenewleadsUsingvarioussourcessuchasdatabases,social media, and ...

Key Responsibilities: ● AI Strategy & Solution Design: ○ Design AI-based solutions (chatbots, voice bots, AI-driven CRMs, etc.) to automate and enhance the customer care experience. ○ Identify and evaluate AI tools and platforms that can be integrated into our current systems. ○ Develop a long-term AI strategy for the ...

Location – Navi Mumbai Self Goals - Curate a delightful customer experience at every customer touch point right from onboarding to the exit of the customer. - Keep track of customer journeys and liaison with internal teams to ensure that there are no gaps in the customer experience at any stage - Manage end ...

Job description for Head of Operations We are looking for an analytical, customer-focused and diligent team Leader, who will lead the business operation and customer service throughout the customer life cycle in Online Stock Broking Business. This candidate will work cross-functionally to ensure customer satisfaction and compliance as per regulatory norms.  Responsibilities: - ...

Key Responsibilities: Emergency Assistance: Provide immediate assistance to travellers experiencing travel disruptions such as flight cancellations, delays, missed connections, medical emergencies, natural disasters, or other unforeseen circumstances. Offer guidance and support to travellers, ensuring their safety and well-being. Travel Rebooking and Support: Utilize GDS systems (Galileo and Amadeus) to rebook flights, arrange alternative travel itineraries, ...

Job Summary:The IT Systems Administrator is responsible for managing and maintaining operating systems,software packages, and databases, as well as addressing customer queries and troubleshootingissues. This role involves monitoring server applications, performing beginning and end-of-day serveractivities, and ensuring effective document verification using the latest technology. Key Responsibilities: Operating Systems:Manage and maintain various Windows ...

Job Summary: We are seeking a highly skilled and motivated Digital Onboarding Product Manager to spearhead the development and management of our e-KYC (Know Your Customer) processes and systems within for Dhanush (our trading application). Company is a financial services firm that offers services comprising of Retail broking, lending, investment banking, ...

Job Title: Inside Sales Representative Head Location: Kolkata Department: Sales Reports To: Account Manager   Job Summary As the Inside Sales Representative Head, you will lead and manage a team of inside sales representatives to drive revenue growth, develop strategies to acquire and retain customers, and ensure seamless sales processes. This role requires a results-driven leader ...