154 Job openings found

Job Overview: The Customer Relationship Manager (CRM) will be responsible for managing customer interactions and resolving issues related to billing, escalations, and overall customer satisfaction (CSAT). The role involves working closely with various internal teams, ensuring timely billing processes, handling customer complaints, and continuously improving the customer experience to maintain high ...

A dynamic and fast-growing company specializing in AWS Managed Services, primarilyserving the SMB market but eager to scale into larger enterprise transformations. We’reseeking an accomplished and goal-driven Zonal Sales Manager to drive regionalgrowth, build strategic customer relationships, and lead our regional sales team indelivering high CSAT, new customer acquisition, and ...

Job Summary:We are seeking a dynamic and experienced CRM to join our real estate team. The ideal candidate will have a strong background in CRM, billing, customer escalations, and maintaining high customer satisfaction (CSAT) scores. This role requires excellent communication skills, attention to detail, and a customer-centric approach. Key Responsibilities: Customer Relationship ...

Key Responsibilities – Build and maintain long-term relationships with high-net-worth individuals, luxury customers, and VIP clientele. Ensure exceptional customer service and a personalized shopping experience for all customers, both in-store and online. Proactively address customer inquiries, concerns, and complaints, offering timely and effective solutions. Track customer satisfaction and manage feedback to improve service offerings ...

Job Title:  Location: Hazaribagh Department: Customer Experience (CX) Reports To: Dealer Principal / Customer Experience Head Company: Pratik Automobiles (Authorised Dealership of Mahindra & Mahindra) Job Purpose: To manage customer satisfaction, handle post-service feedback, and ensure a superior customer experience across all touchpoints. Key Responsibilities: Handle customer queries and complaints promptly and professionally. Follow up with customers after ...

Job Title: Customer Relationship Manager Experience: 7-9 years Qualification: MBA in Marketing/Customer Relations Gender: Male/Female Job Responsibilities: Develop and maintain strong customer relationships to enhance brand loyalty. Manage CRM software, track customer interactions, and analyze engagement data. Handle Google My Business (GMB) listings, respond to customer queries, and optimize brand presence. Implement SEO strategies to improve online visibility ...

Job Title : Regional Manager – Sales & Marketing (P&B Division)Location : Regional (Gujrat & Kolkata)Department / Division : Sales & Marketing (P&B Division) Reporting to General Manager-SalesReported by Sales Executives/Engineers, Service EngineersEmployee Headcount : Managed 5-6 PeopleOverall Purpose/Objective Of the job To manage sales and service operations in the assigned region for the ...

Key Responsibilities: ● AI Strategy & Solution Design: ○ Design AI-based solutions (chatbots, voice bots, AI-driven CRMs, etc.) to automate and enhance the customer care experience. ○ Identify and evaluate AI tools and platforms that can be integrated into our current systems. ○ Develop a long-term AI strategy for the ...

The Vice President – Business Development and Product Management will play a strategic leadership role in driving revenue growth, expanding market share, and enhancing customer satisfaction. This role requires a dynamic leader with deep expertise in business development, customer relationship management, and strategic planning. The VP will oversee key ...

Key Responsibilities • Customer Relationship Management • Serve as the primary point of contact for customers, addressing inquiries and concerns. • Maintain long-term relationships with clients and ensure high customer satisfaction. • Follow up on orders, payments, and after-sales support. • CRM & Data Management • Maintain and update the CRM system with accurate customer ...