8 Job openings found

Job Description: Customer Relationship Manager for Online Optical Business   Position: Customer Relationship Manager Location: Brabourne Road, Kolkata Type: Full-time / Contract   Overview:   We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of ...

Customer Relationship Manager - JD     Job Description: Customer Relationship Manager for Online Optical Business   Position: Customer Relationship Manager ________________________________________ Overview:   We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of their home. We ...

Customer Relationship Management (CRM) in the Jewellery Industry is a strategic approach that helps jewellery brands manage and nurture their interactions with customers. Given the nature of the jewellery market—where customer loyalty, high-value transactions, and personalized experiences are crucial—CRM plays a vital role in ensuring that customers remain engaged and ...

Job Overview: The Customer Relationship Manager (CRM) will be responsible for managing customer interactions and resolving issues related to billing, escalations, and overall customer satisfaction (CSAT). The role involves working closely with various internal teams, ensuring timely billing processes, handling customer complaints, and continuously improving the customer experience to maintain high ...

Job Summary: We're seeking an experienced Customer Relationship Manager to lead the implementation, management, and optimization of our customer relationship management system. The ideal candidate will have a strong background in dealing with Customers after the Sales activities Key Responsibilities: 1. Making sure that after-sales service part (Dispatch, coordinating with ...

Key Responsibilities – Build and maintain long-term relationships with high-net-worth individuals, luxury customers, and VIP clientele. Ensure exceptional customer service and a personalized shopping experience for all customers, both in-store and online. Proactively address customer inquiries, concerns, and complaints, offering timely and effective solutions. Track customer satisfaction and manage feedback to improve service offerings ...

Job Title: Customer Relationship Manager Experience: 7-9 years Qualification: MBA in Marketing/Customer Relations Gender: Male/Female Job Responsibilities: Develop and maintain strong customer relationships to enhance brand loyalty. Manage CRM software, track customer interactions, and analyze engagement data. Handle Google My Business (GMB) listings, respond to customer queries, and optimize brand presence. Implement SEO strategies to improve online visibility ...

Building long-term relationships with customers. Addressing customer concerns and complaints. In coordination with Sales head creating sales plans to generate revenue. Make daily Customer Feedback Calls and Special occasion calls. Using CRM programs for data capturing and review of sales. Maintain data confidentiality and produce as and when required by management. Building and maintaining profitable relationships ...