6 Job openings found

Job Overview: The Customer Relationship Manager (CRM) will be responsible for managing customer interactions and resolving issues related to billing, escalations, and overall customer satisfaction (CSAT). The role involves working closely with various internal teams, ensuring timely billing processes, handling customer complaints, and continuously improving the customer experience to maintain high ...

Job Summary:We are seeking a dynamic and experienced CRM to join our real estate team. The ideal candidate will have a strong background in CRM, billing, customer escalations, and maintaining high customer satisfaction (CSAT) scores. This role requires excellent communication skills, attention to detail, and a customer-centric approach. Key Responsibilities: Customer Relationship ...

Lead and manage the Service Engineering team, including resource planning, work allocation, performance monitoring, training, and development. Oversee installation, validation, commissioning, maintenance, troubleshooting, and repair of equipment at customer sites. Handle critical technical issues and customer escalations, ensuring timely resolution and customer satisfaction. Plan and monitor service calls, customer visits, preventive maintenance, and ...

Job Description COCO (Company Owned Company Operated) Manager Experience: 5–8 YearsBase Location: Delhi NCR (Travel to all COCO Showrooms)Employment Type: Full-Time About the Role We are looking for a highly energetic and execution-focused COCO Manager to lead the operations, sales and profitability of our Company Owned Company Operated (COCO) showrooms. The role is ...

Key Responsibilities: Manage customer relationship activities post-sales. Handle customer queries, complaints and requests. Coordinate with Sales, Accounts, Legal, Projects and Facility teams. Handle documentation, agreement processing, collections and possession formalities. Maintain regular communication with customers regarding payments, project updates and possession. Maintain customer database and CRM records. Prepare MIS reports and handle customer escalations. Required Skills: Strong communication and ...

Channel Partner Management: Identify, onboard, and develop new channel partners, distributors, and dealers. Maintain and strengthen relationships with existing partners to enhance business growth. Conduct regular partner performance evaluations and provide feedback for improvement. Sales Strategy and Execution: Develop and implement sales strategies to achieve revenue and growth targets through channel partners. Monitor market trends and ...