62 Job openings found

Key Responsibilities – Build and maintain long-term relationships with high-net-worth individuals, luxury customers, and VIP clientele. Ensure exceptional customer service and a personalized shopping experience for all customers, both in-store and online. Proactively address customer inquiries, concerns, and complaints, offering timely and effective solutions. Track customer satisfaction and manage feedback to improve service offerings ...

Job Overview: The Customer Relationship Manager (CRM) will be responsible for managing customer interactions and resolving issues related to billing, escalations, and overall customer satisfaction (CSAT). The role involves working closely with various internal teams, ensuring timely billing processes, handling customer complaints, and continuously improving the customer experience to maintain high ...

Job Title: Customer Relationship Manager Experience: 7-9 years Qualification: MBA in Marketing/Customer Relations Gender: Male/Female Job Responsibilities: Develop and maintain strong customer relationships to enhance brand loyalty. Manage CRM software, track customer interactions, and analyze engagement data. Handle Google My Business (GMB) listings, respond to customer queries, and optimize brand presence. Implement SEO strategies to improve online visibility ...

Job Summary:We are seeking a dynamic and experienced CRM to join our real estate team. The ideal candidate will have a strong background in CRM, billing, customer escalations, and maintaining high customer satisfaction (CSAT) scores. This role requires excellent communication skills, attention to detail, and a customer-centric approach. Key Responsibilities: Customer Relationship ...

Key Responsibilities: ● AI Strategy & Solution Design: ○ Design AI-based solutions (chatbots, voice bots, AI-driven CRMs, etc.) to automate and enhance the customer care experience. ○ Identify and evaluate AI tools and platforms that can be integrated into our current systems. ○ Develop a long-term AI strategy for the ...

  Role Summary-  The Group CEO Sales will be responsible for overseeing all sales operations across multiple automobile dealership showrooms. This leadership role requires a strategic visionary who can drive sales growth, manage dealership performance, and enhance customer experience while aligning with the overall strategy of the company. Roles and Responsibilities: Strategic Leadership: ...

Job Requirements Education ·     Engineering/bachelor’s degree in Polymer / Plastic / Petrochemical Technology or related discipline ·     An MBA or advance degree is prerequisite Skills & Knowledge   ·     Knowledge of the Company product line, product applications ·     Knowledge of Customer Complaint Handling ·     Knowledge of Competitors, their products and their strategies ·     Knowledge of Market, Territory ·     Knowledge of ...

The ideal candidate will be responsible for overseeing dailyoperations, ensuring a high level of customer service, managing sales targets, and leading a teamto deliver an exceptional in-store experience for our clients. This is an exciting opportunity for amotivated professional to contribute to the growth and success of a leading jewellery ...

Key Responsibilities: Act as the first point of contact for customer inquiries via phone, email, chat, or in-person. Handle and resolve customer complaints in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Provide product/service information and support to clients. Follow up with customers to ensure their issues are resolved to ...

Building long-term relationships with customers. Addressing customer concerns and complaints. In coordination with Sales head creating sales plans to generate revenue. Make daily Customer Feedback Calls and Special occasion calls. Using CRM programs for data capturing and review of sales. Maintain data confidentiality and produce as and when required by management. Building and maintaining profitable relationships ...