109 Job openings found

  Job Title: USA Counsellor Location: Gurgaon (5 Days) Job Type: Full-Time Job Summary: We are seeking a dynamic and experienced USA Counsellor to join our team. The ideal candidate should possess comprehensive knowledge of the USA education system and have a proven track record in providing expert counselling for students aspiring to study in the ...

Oversee operations and sales within a designated geographical area for an MDF company Manage a team of sales representatives to achieve sales targets and business objectives Develop and implement effective sales strategies and identify new market opportunities Build strong relationships with key clients and monitor market trends and competitor activities Collaborate with cross-functional teams ...

Job Overview: The Customer Relationship Manager (CRM) will be responsible for managing customer interactions and resolving issues related to billing, escalations, and overall customer satisfaction (CSAT). The role involves working closely with various internal teams, ensuring timely billing processes, handling customer complaints, and continuously improving the customer experience to maintain high ...

Key Responsibilities – Build and maintain long-term relationships with high-net-worth individuals, luxury customers, and VIP clientele. Ensure exceptional customer service and a personalized shopping experience for all customers, both in-store and online. Proactively address customer inquiries, concerns, and complaints, offering timely and effective solutions. Track customer satisfaction and manage feedback to improve service offerings ...

Role: Customer Service ManagerEducation: Graduate/Post-GraduateExperience: Min 4-5 yearsJob Responsibilities: Set up and lead the customer service function for the company. This involves transitioning the customer service setupfrom a group company to company. Study current product and customer service requirements and design the specifications of a system to handleCCQRP (Customer Complaint ...

Key Responsibilities: ● AI Strategy & Solution Design: ○ Design AI-based solutions (chatbots, voice bots, AI-driven CRMs, etc.) to automate and enhance the customer care experience. ○ Identify and evaluate AI tools and platforms that can be integrated into our current systems. ○ Develop a long-term AI strategy for the ...

Location – Navi Mumbai Self Goals - Curate a delightful customer experience at every customer touch point right from onboarding to the exit of the customer. - Keep track of customer journeys and liaison with internal teams to ensure that there are no gaps in the customer experience at any stage - Manage end ...

Key Responsibilities: Emergency Assistance: Provide immediate assistance to travellers experiencing travel disruptions such as flight cancellations, delays, missed connections, medical emergencies, natural disasters, or other unforeseen circumstances. Offer guidance and support to travellers, ensuring their safety and well-being. Travel Rebooking and Support: Utilize GDS systems (Galileo and Amadeus) to rebook flights, arrange alternative travel itineraries, ...

Key Responsibilities: Act as the first point of contact for customer inquiries via phone, email, chat, or in-person. Handle and resolve customer complaints in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Provide product/service information and support to clients. Follow up with customers to ensure their issues are resolved to ...

Job Summary: The Branch Manager will oversee all branch operations, ensuring that financial, operational, and sales goals are met while providing excellent customer service. This role is responsible for managing a team, developing strategies to increase branch profitability, and maintaining compliance with company policies and regulations. Key Responsibilities: Operational Management Oversee the day-to-day operations ...