1 Opening(s)
3.0 Year(s) To 6.0 Year(s)
3.00 LPA TO 3.60 LPA
Job Title: Customer Service Representative
Location: Sion Department: Customer Service
Job Type: Full-time
Work Mode: On-site
Job Summary: We are seeking a Customer Service Representative to join our team and serve as the first point of contact for our valued customers. The ideal candidate will be a proactive problem-solver who is passionate about delivering ...
1 Opening(s)
3.0 Year(s) To 4.0 Year(s)
7.00 LPA TO 10.00 LPA
Key Responsibilities: ● AI Strategy & Solution Design: ○ Design AI-based solutions (chatbots, voice bots, AI-driven CRMs, etc.) to automate and enhance the customer care experience. ○ Identify and evaluate AI tools and platforms that can be integrated into our current systems. ○ Develop a long-term AI strategy for the ...
1 Opening(s)
4.0 Year(s) To 6.0 Year(s)
8.00 LPA TO 8.50 LPA
Role: Customer Service ManagerEducation: Graduate/Post-GraduateExperience: Min 4-5 yearsJob Responsibilities: Set up and lead the customer service function for the company. This involves transitioning the customer service setupfrom a group company to company. Study current product and customer service requirements and design the specifications of a system to handleCCQRP (Customer Complaint ...
1 Opening(s)
5.0 Year(s) To 6.0 Year(s)
5.00 LPA TO 6.00 LPA
Location – Navi Mumbai
Self Goals
- Curate a delightful customer experience at every customer touch point right from onboarding to the exit of the customer.
- Keep track of customer journeys and liaison with internal teams to ensure that there are no gaps in the customer experience at any stage
- Manage end ...
1 Opening(s)
5.0 Year(s) To 7.0 Year(s)
7.00 LPA TO 8.00 LPA
The ideal candidate will be responsible for overseeing dailyoperations, ensuring a high level of customer service, managing sales targets, and leading a teamto deliver an exceptional in-store experience for our clients. This is an exciting opportunity for amotivated professional to contribute to the growth and success of a leading jewellery ...
4 Opening(s)
8.0 Year(s) To 15.0 Year(s)
4.20 LPA TO 4.80 LPA
Gender: Male/Female
Age - Male above 30+yrs, Female-35+yrs with stability of 2-3yrs in current / previous company
Sr Sales Executive-Male & Female
The ideal candidate will be responsible for managing various aspects of the sales process, including customer interactions, inventory handling, and ensuring customer satisfaction. The Senior Sales Executive will play a crucial role ...
8 Opening(s)
3.0 Year(s) To 8.0 Year(s)
2.40 LPA TO 3.00 LPA
Gender: Male/Female
Age - Male above 30+yrs, Female-35+yrs with stability of 2-3yrs in current / previous company
Language : English- Intermediate, Hindi- Proficiency, Assamese- intermediate
Job Description: Sales Executive-Male & Female
The ideal candidate will be responsible for providing excellent customer service, managing inventory, and ensuring smooth operations at the sales counter. The Sales Executive ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
2.00 LPA TO 2.50 LPA
Key Responsibilities:
Act as the first point of contact for customer inquiries via phone, email, chat, or in-person.
Handle and resolve customer complaints in a timely and professional manner.
Maintain accurate records of customer interactions and transactions.
Provide product/service information and support to clients.
Follow up with customers to ensure their issues are resolved to ...
1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 3.60 LPA
Key Responsibilities:
Emergency Assistance:
Provide immediate assistance to travellers experiencing travel disruptions such as flight cancellations, delays, missed connections, medical emergencies, natural disasters, or other unforeseen circumstances.
Offer guidance and support to travellers, ensuring their safety and well-being.
Travel Rebooking and Support:
Utilize GDS systems (Galileo and Amadeus) to rebook flights, arrange alternative travel itineraries, ...
5 Opening(s)
0.6 Year(s) To 2.0 Year(s)
1.20 LPA TO 2.40 LPA
Job Description
Job Role:
1. Call Volume: A goal of making 150 to 200 outbound connected calls per day. This would ensure a high level of outreach and customer engagement.
2. Call Duration: A target of 300 minutes (5 hours) of total talk time per day to meet the desired sales and service ...