Receptionist Duties
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Greet visitors and direct them to the appropriate departments.
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Answer, screen, and forward incoming phone calls professionally.
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Maintain a clean and organized front desk area.
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Manage visitor logs and issue passes or ID cards.
Administrative Assistant Duties
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Schedule appointments, meetings, and travel arrangements.
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Prepare and edit documents, reports, and presentations.
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Manage filing systems, both digital and physical.
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Handle internal communication and assist in daily office operations.
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Maintain office inventory and order supplies as needed.
Back-End Support Duties
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Enter, update, and manage data in internal systems (Excel/CRM/ERP).
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Support finance, HR, or operations teams with clerical tasks.
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Generate basic reports, dashboards, or summaries for departments.
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Coordinate with vendors or external service providers when required.
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Follow up on pending tasks, emails, or documentation.
🛠️ Skills Required
Soft Skills
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Excellent communication (written and verbal)
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Professional and polite demeanour
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Time management and multitasking ability
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Attention to detail
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Ability to handle sensitive/confidential information
Technical Skills
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Proficiency in MS Office (Excel, Word, Outlook, PowerPoint)
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Familiarity with CRM, ERP, or data entry software
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Good typing speed and accuracy
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Experience with basic reporting and documentation tools
Organizational Skills
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Ability to prioritize tasks
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Process-oriented thinking
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Coordination and follow-up skills