Account and billing executive

Job Description:

• Invoice Preparation and Processing:

  • Generate and send accurate invoices to customers based on services provided or products sold.
  • Track billing schedules, ensuring invoices are sent out promptly.

• Payment Collection:

  • Monitor accounts for outstanding balances and follow up on overdue payments.
  • Work with customers to set up payment plans if necessary.

• Account Reconciliation:

  • Reconcile billing records with received payments.
  • Ensure that customer accounts reflect accurate balances.

• Dispute Resolution:

  • Handle customer inquiries and resolve billing disputes.
  • Work with relevant departments to correct billing errors or adjust invoices as needed.

• Reporting and Documentation:

  • Prepare billing reports, including accounts receivable aging reports.
  • Maintain thorough documentation of billing activities for reference and audit purposes.

• Billing Software Management:

  • Enter data and manage records in billing software or ERP systems.
  • Troubleshoot any billing system issues and ensure accurate data entry.