Executive assistant to MD
Job Description:
Location: Hungerford Office, Kolkata
Reports to: Managing Director (Iron & steel manufacturing company)
Nature of Role: Full-time, high-trust, hybrid professional + personal EA position
Role Purpose
To act as an extension of the Managing Director — ensuring his professional, personal, and family ecosystem runs smoothly and efficiently. The EA’s core mission is to free up the MD’s time by anticipating needs, managing communication, driving execution through others, and ensuring every commitment is fulfilled flawlessly.
Key Responsibilities
- Calendar, Meetings & Communication
- Manage and prioritize MD’s calendar across office, industry (ACMA, IIF, YPO), and family commitments.
- Join online and in-person meetings to take structured notes, identify action items, and delegate tasks to concerned people.
- Track and follow up until completion — ensuring accountability and quality of execution.
- Review MD’s emails and WhatsApp periodically, draft/respond where appropriate, and flag key items needing attention.
- Task & Follow-Up Management
- Maintain an updated Action Tracker for all commitments made by or to the MD.
- Proactively follow up with internal teams, senior managers, vendors, suppliers, and external partners to ensure tasks are completed.
- Escalate delays tactfully and professionally, maintaining relationships while driving results.
- Travel, Bookings & Logistics
- Manage all domestic and international travel (flights, hotels, taxis, visas, insurance, forex).
- Coordinate travel for family members as needed.
- Prepare itineraries and ensure seamless execution of every trip.
- Banking, Finance & Documentation
- Track and handle personal and family credit cards, payments, reimbursements, and banking coordination.
- Maintain updated files for insurance, passport renewals, licenses, and official documentation.
- Home & Family Coordination
- Liaise with household staff and vendors for repairs, bills, maintenance, and logistics.
- Visit residence regularly to ensure smooth operations and pending tasks are completed.
- Support wife, son, and daughter in personal logistics (courier, school/college forms, domestic help coordination, etc.).
- External & Government Liaisoning
- Interact with authorities, service providers, and government offices for documentation, renewals, and permissions as required.
- Professionalism & Communication
- Be highly responsive on WhatsApp, calls, and email during working hours and when needed after hours.
- Maintain utmost confidentiality, discretion, and integrity.
Key Performance Indicators (KPIs)
- 100% of tasks assigned to or through MD tracked and closed within timeline.
- Zero missed deadlines or scheduling conflicts.
- Bills, travel, and card payments completed before due dates.
- Emails and messages actioned within the same working day.
- Family logistics handled seamlessly and proactively.
- Positive feedback from MD and family on responsiveness and reliability.
Competencies (Top grading A-Player Traits)
Trait |
Observable Behaviors |
Resourcefulness / High IQ |
Anticipates needs before being told; uses judgment to act independently. |
Ownership & Reliability |
Delivers on commitments without reminders; takes full accountability. |
Follow-Through |
Tracks every action until closure; never leaves loose ends. |
Smart Communication |
Writes and speaks clearly; manages up and across respectfully, including senior people. |
Emotional Maturity |
Handles pressure calmly; maintains discretion in sensitive situations. |
Common Sense & Street-Smartness |
Solves unstructured, real-world problems quickly and practically. |
Responsiveness |
Replies promptly on WhatsApp, calls, and mails — dependable under all conditions. |
Professional Presence |
Confident, well-spoken, neat, and capable of representing MD externally. |
Cultural Alignment (Company's Core Values)
- Better Every Day in Every Way – Constantly improving systems and efficiency.
- Integrity & Trust – Absolute confidentiality with financial, personal, and business information.
- Outcome-Driven – Measures success by results, not effort.
- Respect & Discipline – Works respectfully with family and team members.
- Execution Excellence – Ensures plans turn into reality through structured follow-ups.
Company Profile
Founded in 1957, we have established itself as an industry pioneer, renowned globally for high-quality cast iron products. Our extensive experience and commitment to excellence have positioned us as leaders in the industry, with a production capacity of 108,000 MT and an export presence in over 20 countries. Specialising in diverse castings for railway, automotive, municipal, industrial, and agricultural applications, we adhere to rigorous global standards. Our advanced technology, including German-backed components for LHB passenger coaches, and our IRIS Bronze certification highlight our dedication to quality and innovation. Proud recipients of the National Trophy Awards for Export Excellence, we continue to drive progress with efficiency and sustainability.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.