Hiring for Continuous Improvement Manager

Continuous Improvement Manager

1 Nos.
92363
Full Time
7.0 Year(s) To 15.0 Year(s)
10.00 LPA TO 13.00 LPA
Insurance
Job Description:

Role

  • The Continuous Improvement Manager, working in close contact with SSC leadership and other key stakeholders, is responsible for Continuous Improvement activities for the Shared Service Center.
  • The Continuous Improvement Manager will be responsible for the training and coaching of team leaders and managers on Lean Management methods and tools.
  • They will lead or participate in all quality and productivity improvement activities and will be responsible for tracking the related key metrics.
  • This person will act as a key player in the continued cultural transformation taking place at company's.

Responsibilities

  • Lean Management Coach & Trainer: Train and support team leaders and managers on Lean Management tools and methods. Help teams their improvement ideas all the way through to implementation.
  • Lean Projects: Lead Kaizens and other lager transversal improvement projects.
  • Process harmonization: work with SSC teams, Functions, Clients and other sites to drive process standardization and harmonization across the Group.
  • Lead the productivity initiative for the Site: Track site productivity metrics and improvement initiatives from inception to implementation.
  • Quality Assurance: With the other 4 SSC Site CI Managers, Define and implement a new and improved QA process.
  • KPI implementation: Support teams in the implementation of standardized KPIs and migration to standard tools.

Skill Sets

Functional:

- Lean Leader / LSS Black Belt / Systems Thinking

- Proven lean management operational experience

- Has managed operational teams in a similar environment

- Project Management experience

- Advanced communications and collaborations skills

- Excellent facilitation and traning skills

- Advanced Excel, Power BI and analytic skills

- Good knowledge of financial analysis and business case creation

 

Tools

- IT Savy, knows how to apply technology to drive business results

- Knowledge of key Lean, tools, VSM, 5 Ys, Skills matrix, Kaizen etc.

  • BPM, Workflow, RPA, etc.

 

Reporting

Direct : Head of Shared Service Centre, Bangalore

Dotted line : Group  Shared Service Centre Director

 

 

Company Profile

The client is a --- insurer that operates worldwide' in addition to offering debt collection ---, factoring, and business information and bonds. 

Created in 1946, it was listed on the Euronext Paris Stock Exchange in 2014. The Client employs 4,100 staff in 66 countries. Each quarter, it publishes its assessments of country risk for 160 countries, based on its knowledge of companies' payment behavior and on the expertise of its underwriters.

Apply Now

  • Interested candidates are requested to apply for this job.
  • Recruiters will evaluate your candidature and will get in touch with you.

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