AVP – Online Business ( Revenue)

Job Description:

AVP – Online Business ( Revenue)

Job Responsibilities:

1. Client Relationship Management:
• Build and maintain strong relationships with institutional clients post-sales.
• Address client inquiries and provide exceptional service to ensure client satisfaction.
2. Trade Settlement and Confirmation:
• Oversee and ensure timely settlement of trades and accurate trade confirmations.
• Coordinate with internal teams and external parties (like custodians and clearing houses) to resolve settlement issues promptly.
3. Risk Management:
• Monitor and manage post-trade risks including settlement, credit, and operational risks.
• Implement risk mitigation strategies and ensure compliance with regulatory requirements.
4. Operational Efficiency:
• Streamline post-sales processes to enhance operational efficiency.
• Identify opportunities for process improvement and automation to reduce risk and cost.
5. Reporting and Documentation:
• Prepare and analyze post-trade reports for management and clients.
• Maintain accurate records and documentation related to post-sales activities.
6. Team Leadership and Development:
• Supervise and mentor junior team members.
• Foster a collaborative team environment and provide training as necessary.

7. Recruitment of Team members

• Recruitment of Call & Trade and dealers in terms of performance, Training, Quality and attrition management. 

Qualifications:

• Bachelor’s degree in Finance, Economics, Business Administration, or a related field. Advanced degrees (MBA, CFA) preferred.
• Extensive experience in a similar role within the Broking  industry, with a focus on post-sales operations in equity or derivative markets.
• Strong understanding of trade settlement processes, regulations, and market practices.
• Excellent analytical skills and attention to detail.
• Proven ability to manage multiple priorities and work effectively under pressure.
• Exceptional communication and interpersonal skills, with the ability to interact effectively with clients and internal stakeholders.
• Knowledge of risk management practices and regulatory requirements.

Additional Requirements:

• Ability to adapt to changing market conditions and regulatory environments.
• Commitment to maintaining high ethical standards and confidentiality.