Hiring for Support Specialist in BI BO

Job Description:

Roles: • Back Office Information activities for countries within the Group regions in a Shared Services context Smooth processing of the international BI orders; Facilitation of the cooperation with BI providers and the process of invoices validation; Internal customer support in terms of product content and TATs Main Responsibilities: • Preparation and delivery of international credit reports • Cooperation with international suppliers • Cooperation with international  offices • Data entry or import of files into  systems • Control of the ordering process and data quality, including clarifying possible discrepancies and irregularities with foreign suppliers, complaints about reports that deviate from the standard. • After-sales service for internal customers • Preparation of reports and statistics Process and control: • Identify and implement process changes that generate workflow efficiencies and productivity gains. • Ensure that all required information is captured in group tools in an accurate and timely manner Risk and compliance: • Adhere to compliance standards set by  and external regulators • Adhere to and comply with IT security policies at all times

Career perspective • Potential career opportunities within the company CONTEXT AND ENVIRONMENT Compliance • Ensure compliance with regulations and procedures as laid down by company  and external regulators. Technical / Functional skills: • Sense of initiative and excellent time- and self-management • Flexible way of working and willingness to operate within a team. • Stress-resistance and professional relationship with clients. • Customer oriented; Knowledge of commercial back-office processes is a plus IT: • Computer and internet affinity and good technical understanding • Ease regarding the work with varying software, applications and systems different from product to product • Professional Microsoft Office skills, esp. MS Excel and MS Word