Support Engineer

Support Engineer

1 Nos.
45017
Full Time
2.0 Year(s) To 4.0 Year(s)
3.00 LPA TO 4.00 LPA
IT Software - Project & Program Mgt / Other
Banking/Financial Services
Job Description:

Roles and Responsibilities
? Hands-on technical person with good debugging experience
? Troubleshooting of ongoing issues / tickets in quick time or immediate workaround.
? Follow up on defect/issues with development team / vendor and deployment of permanent fixes.
? Sanity Testing of Functional behavior of application in production deployment.
? Evaluate new features deployment from production and operation readiness perspective.
? Automation of manual tasks to reduce rework.
? Review of Service Ticket & MIS and plan for reduction of service tickets
? Performance Testing bottleneck identifications and prioritization with load / stress testing review.
? Monitoring of application infrastructure and performance thresholds in production / UAT environment
? Identifying functional gaps and technical issues that needs to be addressed before time.
? Coordinating with different stakeholders to ensure application performance are as per expected.
? Monitoring and alert setup for applications / services /server in monitoring tools.
? Regular review of Application ticket MIS & attending daily meets.

Desired Profile 

Experience: 2 – 4 years
? A bachelor's degree in software engineering, computer science, information technology,
information systems, computer engineering, or similar
? Prior experience in application support, or a similar role
? Excellent in communication with clients, stake holders and technical team
? Technically sounds with Database (SQL, Oracle), debugging through query analyzer, basic
knowledge of SQL queries and use of server profiler.
? Understanding about SDLC, System design and technical concepts
? Past experience at Broking firms will be preferable.

Key Skills :
Company Profile

Established in the year 1994, We have developed into one of the largest financial services and broking house in India within a short span of time. Today, we are the fastest growing financial service with 5 mega group companies under it. With diligent effort, acknowledged industry leadership, and experience, we have spread our trustworthy expertise all over the country with pan-India presence across more than 1784 outlets spread across 560 cities. With a smorgasbord of services across all verticals in finance, we offer you the perfect blend of financial services right from Equity Broking, Advisory Services that cover --- Management Services, Mutual Fund Investments, Insurance to exceptional Depository Services.

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  • Recruiters will evaluate your candidature and will get in touch with you.

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