Area Executive – Store Operations

Job Description:

Job Summary

Key Responsibilities
Implement and maintain SOPs at store level.
Manage store staff, including sales and tailoring teams.
Monitor staff attendance, productivity, and performance.
Guide and motivate team members.
Assist the Operations Manager in planning and organizing store activities.
Ensure sales and operational targets are achieved on time.
Handle employee leaves and store-level grievances.
Control employee attrition.
Analyze store sales, stock, and performance data.
Monitor stock-to-sales ratio.
Collect competitor and market information.
Support recruitment activities.
Conduct monthly store audits.
Conduct meetings related to sales and operations.
Prepare monthly and yearly store performance reports.
Handle customer service-related issues.
Resolve employee concerns and grievances.
Required Skills
Good communication and interpersonal skills.
Leadership and team management skills.
Good knowledge of MS Office.
Analytical and decision-making skills.
Basic accounting knowledge.
Ability to motivate and manage a team.
Knowledge of visual merchandising.
Good customer service experience.
Positive attitude and ability to handle challenges.
Calm, patient, and result-oriented approach.