Senior Lock Desk Analyst – US Mortgage

Job Description:

Job Posting: Mortgage Lock Desk Analyst

Location: India (Offshore / Back-office – US Mortgage)
Experience: 3–4 years
Industry: US Mortgage / Lending Operations
Employment Type: Full-time

Role Overview

We are looking for an experienced Mortgage Lock Desk Analyst to manage loan lock requests, pricing verification, and investor compliance across multiple lending channels. The role requires strong exposure to US mortgage guidelines, pricing scenarios, and lock lifecycle management.

Key Responsibilities

• Process and lock mortgage loans via phone or email requests across retail, correspondent, wholesale, and delegated channels

• Track lock expiration dates and proactively manage extensions or cancellations

• Verify lock pricing, investor selection, and loan-level price adjustments (LLPAs)

• Re-price locked loans based on changes during the loan lifecycle

• Provide accurate pricing scenarios to Mortgage Loan Originators and correspondents

• Ensure data accuracy within the Loan Origination System (LOS)

• Stay updated with investor and agency guidelines including Fannie Mae, Freddie Mac, HUD, FHLB, and private investors

• Validate documentation required for investor delivery (note, allonge, assignment)

• Identify and flag process or data errors impacting loan delivery or purchase timelines

• Maintain high accuracy and efficiency in lock desk operations

Required Experience

• 3–4 years of hands-on experience in Mortgage Lock Desk operations

• Strong exposure to lock requests, pricing scenarios, and investor requirements

• Proven experience working with US mortgage guidelines and compliance standards

Must-Have Skills

• Expertise in lock desk pricing and re-pricing

• Strong understanding of investor delivery documentation

• Attention to detail and data integrity validation

• Ability to coordinate effectively with Mortgage Loan Originators and internal teams