Customer Relationship Manager

Customer Relationship Manager

1 Nos.
115632
Full Time
2.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 3.50 LPA
ITES / BPO / KPO / Customer Service / Operations
Other
Job Description:

Key Roles & Responsibility :

  1. Prepare and maintain transfer documents for flat buyers.
  2. Maintain client records (Master Sheet/Consideration/Outstanding), track interactions, and follow up on services and payments.
  3. Coordinate between customers and internal teams to ensure smooth service delivery.
  4. Address and resolve customer issues promptly to maintain trust and long-term relationships.
  5. Collect customer feedback and suggest improvements to enhance service quality.
  6. Proficient in MS Excel, Word, ERP systems, and general computer operations.
  7. To raise the Invoice
  8. Prepare and submit daily/weekly sales and performance reports to senior management for review and decision-making.

Method of Selection:

  • Written Test
  • Personal Interview
Company Profile

Having spent close to 50 years in this industry we have gradually acquired considerable experience in the trading business of Cast Iron (CI), Ductile Iron (DI) and Melting Steel (MS). In our facility in Nilgunj Road, we do the processing of most of the CI, DI & MS which we buy from large steel companies like Electrosteel Casting Ltd, Srikalahasthi Pipes ---, Steel Authority of India Ltd., Jai Balaji --- ---, Tata Metaliks, Rashmi Metaliks, etc. We buy scrap from such reputed steel companies and supply them to traders, cupolas and furnaces. We are currently processing and selling 100000 MT of scrap per annum.

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  • Interested candidates are requested to apply for this job.
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