Customer Service & Marketing Executive

Job Description:

Key Responsibilities:

• Payment Collection: Collect payments from customers as per company policies and ensure timely deposits.
• Record Keeping: Maintain accurate records of payments received and update the system accordingly.
• Reporting: Provide regular updates on collections and outstanding payments to the Marketing team.
• Customer Support: Address customer inquiries related to payment collection and resolve any issues efficiently.
• Import & Export Documentation: Assist in handling basic documentation related to import and export processes.
• Coordination: Work closely with the Finance and Accounts team to ensure smooth transaction processing.
• Relationship Management: Build and maintain positive relationships with customers for smooth business operations.

Requirements:

• Only female candidates will be considered.
• 2 to 3 years of experience in customer service, payment collection, or a related role.
• Knowledge of import and export documentation is required.
• Strong communication and interpersonal skills.
• Proficiency in MS Office (Excel, Word, Outlook) and basic accounting software.
• Ability to handle financial transactions with accuracy and confidentiality.
• Well-organized, detail-oriented, and proactive in handling responsibilities.

Benefits:

• Competitive salary based on experience.
• Career growth opportunities.
• Supportive and professional work environment.