Senior/Executive - Operations (Soft Service)
2 Nos.
100170
Full Time
2.0 Year(s) To 5.0 Year(s)
4.20 LPA TO 4.80 LPA
ITES / BPO / KPO / Customer Service / Operations
Real Estate/Property
Job Description:
Job Description:
Key Responsibilities:
Workspace Operations Management:
Oversee day-to-day operations of the workspace, ensuring it runs efficiently and effectively.
Coordinate with housekeeping, security, and maintenance teams to maintain cleanliness, safety, and Functionality.
Monitor and maintain the condition of furniture, fixtures, and equipment.
Develop and maintain relationships with external stakeholders, including vendors and contractors
Client Relations:
Build and maintain strong relationships with clients by understanding their needs and addressing concerns promptly.
Conduct regular check-ins with clients to gather feedback and ensure their satisfaction.
Administrative Duties:
Handle administrative tasks related to workspace management, coordinate for billing, invoicing, and Record-keeping.
Maintain accurate occupancy records and assist in workspace scheduling.
Manage inventory and order supplies as needed.
Health and Safety Compliance:
Implement and enforce safety protocols and emergency procedures within the workspace.
Conduct regular safety inspections and address any potential hazards promptly.
Ensure compliance with local regulations and guidelines related to workspace operations.
Event Coordination:
Assist in organizing and coordinating events, meetings, and workshops within the workspace.
Collaborate with clients to plan and execute events that enhance the workspace community.
Problem Resolution:
Act as the point of contact for resolving any facility-related issues, addressing them in a timely manner.
Escalate complex issues to higher management as necessary.
Vendor and Contract Management:
Collaborate with external vendors and contractors for facility-related services.
Negotiate contracts, evaluate vendor performance, and ensure compliance with agreements.
Qualifications:
Proven 2- 5 years of experience in operations management, facilities management, or a related role.
Experience in Soft services and Technical services is required
Excellent communication and problem-solving abilities.
Experience in client relationship management and vendor negotiation.
Company Profile
Our client caters to progressive, mid to large size businesses, as well as startups, that are growing fast and need a real estate and ---space partner to help them support their expansion.
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