IT Helpdesk
3 Nos.
94161
Full Time
1.0 Year(s) To 5.0 Year(s)
1.00 LPA TO 2.40 LPA
Other
Other
BA - Other
Job Description:
IT Helpdesk
Location – Bhayandar 5 Days working rotational shifts and week offs
Preferred- Male/ female both.
Overview: We are seeking a motivated IT Helpdesk Technician to join our support team. The ideal candidate will provide exceptional technical support to our staff and ensure a seamless IT experience.
Key Responsibilities:
- Respond to incoming support requests via phone, email, and ticketing system.
- Diagnose and troubleshoot hardware and software issues.
- Assist users with account management, including password resets and access requests.
- Maintain and update documentation of IT processes and procedures.
- Provide support for networking issues, including connectivity problems and VPN setup.
- Assist in the installation and configuration of computer systems and software applications.
- Monitor and maintain IT inventory, including hardware and software licenses.
- Collaborate with other IT team members on projects and initiatives.
Key Skills :
Company Profile
Our client is a 24-year-old Technology & BPM organization that focuses on Process Improvement, Cost Reduction and uses Innovative Technology & Data Driven approaches to create customer & human-centric solutions to Improve Revenue & Customer Experience. They work with Global Fortune 500 Companies across various industry sectors, helping them build agility, transform operations, and drive better business outcomes.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.