Application Support Engineer – Technical Support Associate - Kolkata location

Application Support Engineer – Technical Support Associate - Kolkata location

1 Nos.
86726
Full Time
3.0 Year(s) To 6.0 Year(s)
3.00 LPA TO 5.00 LPA
IT Software - Client Server
IT-Software/Software Services
Any - Any Graduation
Job Description:

JOB DESCRIPTION

 

 

Position:           Application Support Engineer – Technical Support Associate

 

Project brief:         Long-term project (minimum 2 years) for a USA based company in Healthcare Technology domain. To be a part of USA Team’s extension in India

Troubleshooting the Web based Tele - Radiology Workflow Management solution for a USA based company and ensuring that help desk tickets are resolved in a timely fashion

Skill Set

- Windows Server Administration including domain management

- Managing networks and firewalls

- Good idea on network topology

- Managing AWS Hosting accounts

- Skills on Virtualization 

- Experience in an enterprise environment

 

Roles & Responsibilities

- Monitor server , workstation, and networking Infrastructure with 100 nodes

- Monitor and coordinate actions with AWS hosting team

- Support to end user

 

Experience:

Candidate must have at least 3 years of experience in Enterprise Application Support for medium to large organizations
 

Engagement Pattern:

9 hrs. a day, 5 days a week

Initial 3 months to operate from office and thereafter WFH may be considered with on demand meeting at office in Kolkata

Timings: Rotational shifts across 24hrs

Company Profile

Our client is a trusted global provider of best-in-class Healthcare Technology Services and --- comprising Tele---iology, Medical KPOs, Medical Transcription and Digital Healthcare products. Recognizing the unlimited potential of Artificial Intelligence (AI) in healthcare, we have recently started to develop and incorporate its applications to processes across our varied services that would benefit our clients. While technology drives what we create and deliver, it’s our purpose that defines who we are. It is to make a difference in the lives of patients, helping them live longer and healthier based on measurable value and outcomes and in compliance with regulatory obligations. And to succeed in our purpose, we ensure seamless coordination among our own team members across verticals, and between us and our clients.

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