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Job Description:

Job Description: Sales Coordinator

Position Overview: We are seeking a motivated and detail-oriented Junior Sales Coordinator to join our sales team. The Junior Sales Coordinator will play a key role in supporting the sales team in achieving their goals by assisting with administrative tasks, coordinating sales activities, and providing exceptional customer service. This entry-level position offers an excellent opportunity for individuals looking to kick-start their career in sales within a dynamic and fast-paced environment.

Key Responsibilities:

1. Sales Support:

   • Assist the sales team with day-to-day administrative tasks, including but not limited to, preparing sales reports, maintaining customer databases, and processing sales orders.
   • Handle inquiries from customers and provide prompt and accurate information or escalate as necessary.
   • Assist in the preparation of sales presentations, proposals, and contracts.

2. Order Processing and Coordination:

   • Process sales orders accurately and efficiently, ensuring timely delivery to customers.
   • Coordinate with various departments such as shipping, logistics, and finance to ensure smooth order fulfillment.
   • Monitor order status and communicate updates to customers as needed.

3. Customer Relationship Management:

   • Build and maintain positive relationships with customers by providing excellent service and addressing any concerns or inquiries in a timely manner.
   • Act as a point of contact for customers, addressing their needs and inquiries professionally and courteously.
   • Assist in identifying potential sales opportunities and passing leads to the sales team.

4. Sales Reporting and Analysis:

   • Assist in the generation of sales reports and analysis of sales data to track performance and identify trends or opportunities for improvement.
   • Compile and maintain accurate records of sales activities, including customer interactions and sales transactions.

5. Team Collaboration:

   • Collaborate closely with the sales team to support their objectives and contribute to overall team success.
   • Assist in coordinating sales meetings, conferences, and other events as required.
   • Actively participate in team discussions and contribute ideas for process improvements or sales strategies.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or related field preferred.
• Previous experience in a sales support or administrative role is a plus but not required.
• Strong organizational skills with the ability to manage multiple tasks simultaneously and prioritize effectively.
• Excellent communication skills, both written and verbal, with a customer-centric approach.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and familiarity with CRM software.
• Ability to work collaboratively in a team environment while also being self-motivated and proactive.
• Attention to detail and accuracy in data entry and record-keeping.
• Flexibility to adapt to changing priorities and deadlines in a fast-paced environment.

Additional Information:

• This is a full-time position based in Salt Lake ,Kolkata
• Work from office