Telecaller for Kolkata

Job Summary

We are looking for a dynamic and result-oriented Tele Sales Executive for the building material industry. The candidate will be responsible for generating sales leads, handling customer inquiries, promoting company products, and maintaining relationships with dealers, distributors, contractors, architects, and retailers through telephonic communication.

Key Responsibilities

• Make outbound calls to dealers, distributors, retailers, contractors, builders, and prospective customers.
• Promote company products such as paints, tiles, plywood, cement, sanitaryware, pipes, hardware, adhesives, or other building materials.
• Generate new sales leads and follow up on existing inquiries.
• Maintain regular communication with customers for repeat business.
• Explain product features, pricing, schemes, and promotional offers.
• Coordinate with field sales teams for order closures and market support.
• Handle customer complaints and provide timely resolutions.
• Update customer databases, call records, and sales reports in CRM or Excel.
• Achieve daily, weekly, and monthly sales targets.
• Conduct customer feedback and market survey calls.
• Support payment follow-ups and order tracking when required.

Required Skills

• Good communication and convincing skills.
• Strong telecalling and negotiation ability.
• Basic knowledge of building materials or construction products.
• Ability to handle customer objections professionally.
• Knowledge of MS Excel/ CRM/ sales reporting.
• Target-oriented and self-motivated attitude.
• Fluency in Hindi, English, and regional language preferred.

Educational Qualification

• Graduate in any discipline preferred.

Experience

• 1–5 years of experience in tele-sales
• Preference for candidates from building materials, paints, plywood, tiles, cement, hardware, sanitaryware, or construction industries.