Business Development Manager

Job Description:

Key Responsibilities

Sales Growth & Revenue Generation:

• Aggressively drive new business acquisition in hotels, QSRs, restaurants, caterers, and institutional catering.

• Meet and exceed monthly, quarterly, and annual sales targets.

• Develop key account relationships to secure recurring, long-term supply contracts.

• Build and maintain a robust sales pipeline with clear conversion metrics.

Financial Accountability:

• Own revenue and profitability KPIs for the company’s B2B operations.

• Set and monitor pricing structures to maintain healthy margins.

• Work closely with finance to manage client credit terms, payment cycles, and collections.

• Prepare and present weekly/monthly performance dashboards with sales, revenue, and margin analysis.

• Track cost of sales vs. returns to ensure commercial sustainability.

Client Engagement & Retention:

• Conduct product tastings, demos, and presentations to convert leads.

• Actively upsell and cross-sell innovative seasonal and premium offerings.

• Ensure client satisfaction, repeat orders, and maximum share of client dessert supply.

Market Strategy & Insights:

• Keep abreast of dessert and pastry market trends, competitor pricing, and client demands.

• Share insights with culinary and R&D teams to design profitable, market-ready offerings.

• Identify revenue opportunities in weddings, large events, and institutional contracts.

Collaboration & Execution:

• Align closely with production, logistics, and catering teams to ensure on-time, cost-effective delivery.

• Monitor client order profitability in real time to prevent margin leakage.

• Work with marketing to develop targeted B2B campaigns and client-specific proposals.

Key Skills & Attributes

• Strong sales acumen with proven success in meeting and exceeding revenue targets.

• Sharp understanding of financials and P&L impact of business decisions.

• Ability to analyze numbers and translate them into sales strategies.

• Negotiation and closing skills to secure high-value, recurring contracts.

• Strong industry network in hospitality and catering.

• Entrepreneurial, result-driven, and highly accountable.