Inside Sales Executive – Domestic Market
Job Description:
About Us
Our client is India’s fastest-growing EdTech brand dedicated to unlocking the genius in every child (0-6 years) through screen-free, science-backed micro-learning. With 2 million+ app downloads and 500,000+ paying families across 150 countries, we’re rewriting the rules of early childhood education—one five-minute activity at a time.
Role Overview
As a Domestic Inside Sales Executive, you will engage high-intent leads across India, guide parents through the purchase journey, and maximise lifetime value via strategic upselling and cross-selling. Based out of our Mumbai HQ (Santacruz), you’ll be part of a high-energy team that drives the company’s primary revenue engine.
Key Responsibilities
|
Area |
What You’ll Do |
|
Lead Engagement & Conversion |
Call, WhatsApp, and email inbound leads; perform needs analysis; convert prospects to paying customers for flagship courses. |
|
Upsell & Cross-Sell |
Recommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targets. |
|
Product Mastery |
Develop deep knowledge of pedagogy, outcomes, and success stories to deliver confident, consultative pitches. |
|
Pipeline Management |
Maintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reporting. |
|
Customer Experience |
Provide empathetic, solution-oriented support; resolve queries and coordinate with support teams when needed. |
|
Market Feedback Loop |
Share insights with marketing, product, and activation teams to sharpen campaigns and user journeys. |
Must-Have Qualifications
- Fluent English & Hindi; clear, engaging phone presence.
- 1–3 years’ experience in B2C inside sales, telesales, or customer success (EdTech or digital products preferred).
- Proven record of hitting monthly revenue / conversion targets.
- Comfortable with a 6-day work week (rolling saturday or sunday off, timing 10am -7 pm).
- Proficient with CRMs, spreadsheets, and virtual meeting tools.
- High empathy, consultative mindset, and strong objection-handling skills.
Experience in the EdTech sector is a significant plus.
Nice-to-Have
- Familiarity with early-years education or parenting products.
- Exposure to outbound call campaigns or dialer systems.
Knowledge of upsell/cross-sell frameworks and data-driven selling.
Growth Path
Top performers can advance to Senior Inside Sales Executive, Team Lead, or Sales Trainer roles within 12–18 months, with increased responsibility for strategy, mentoring, and revenue ownership.
Company Profile
They empower parents to unlock their child's full potential during the critical early years through simple, science-backed activities. Focused on holistic development from birth to age six, they offer screen-free programs designed to build foundational skills in just a few minutes a day.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.